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One & Only Dental Website Privacy Policy

Introduction

Welcome to the One & Only Dental (One & Only Dental) privacy notice. One & Only Dental respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

This privacy notice is provided in a layered format, so you can click through to the specific areas set out below. Please also use the Glossary to understand the meaning of some of the terms used in this privacy notice.

Contents

Introduction

1. Important information and who we are
1.2 Purpose of this privacy notice
1.3 Controller
1.4 Contact details
1.5 Changes to the privacy notice and your duty to inform us of changes
1.6 Third-party links
2. The data we collect about you
2.2 If you fail to provide personal data
3. How is your personal data collected?
4. How we use your personal data
4.2 Purposes for which we will use your personal data
4.3 Marketing
4.4 Promotional offers from us
4.5 Third-party marketing
4.6 Opting out
4.7 Cookies
4.8 Change of purpose
5. Disclosures of your personal data
6. International transfers
7. Data security
8. Data retention
8.2 How long will you use my personal data for?
9. Your legal rights
9.2 No fee usually required
9.3 What we may need from you
9.4 Time limit to respond
10. Glossary
10.2 Lawful basis
10.3 Third parties
11. Your legal rights
12. Cookies notice

1. Important information and who we are

1.2 Purpose of this privacy notice

This privacy notice aims to give you information on how One & Only Dental collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter or request information on our services.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

1.3 Controller

One & Only Dental: is the controller and responsible for your personal data (collectively referred to as [“COMPANY”], “we”, “us” or “our” in this privacy notice).

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below.

1.4 Contact details

Our full details are:

Full name of legal entity: One & Only Dental

Email address: nuthan_r_mall@yahoo.com

Postal address: East House 16 New Road, Old Harlow, Essex, CM17 0DU

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

1.5 Changes to the privacy notice and your duty to inform us of changes

This version was last updated on 11/11/2021

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

The One & Only Dental website dmxservers.com may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

2. The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity data includes first name, last name, username or similar identifier, title and job title.
  • Contact data includes postal address, email address and telephone numbers.
  • Technical data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website.
  • Profile data includes your interests, preferences, feedback and survey responses.
  • Usage data includes information about how you use our website, products and services.
  • Marketing and communications data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

2.2 If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.

3. How is your personal data collected?

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your identity and contact data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
    – apply for services;
    – subscribe to our service or publications;
    – request marketing to be sent to you; or
    – give us some feedback.
  • Automated technologies or interactions. As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. We may also receive technical data about you if you visit other websites employing our cookies. Please see our cookies notice.
  • Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
    – Technical data from the following parties:
    a. analytics providers such as Google based outside the EU; and
    b. advertising networks and events based inside the EU.
    – Identity and contact data from data brokers or aggregators such as event managers and marketing lead providers based inside the EU.
    – Identity and contact data from publicly availably sources such as Companies House and the Electoral Register based inside the EU.

4. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email, text message or postage. You have the right to withdraw consent to marketing at any time by contacting us at nuthan_r_mall@yahoo.com.

4.2 Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us at nuthan_r_mall@yahoo.com if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest
To register you as a new customer (a) Identity
(b) Contact
Performance of a contract with you
To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy policy
(b) Asking you to leave a review or take a survey
(a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
To administer and protect our business and our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity
(b) Contact
(c) Technical
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you (a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences (a) Technical
(b) Usage
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about goods or services that may be of interest to you (a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile
Necessary for our legitimate interests (to develop our products/services and grow our business)

4.3 Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

4.4 Promotional offers from us

We may use your identity, contact, technical, usage and profile data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or if you provided us with your details when you subscribe for news and updates, in each case, you have not opted out of receiving that marketing.

4.5 Third-party marketing

We will get your express opt-in consent before we share your personal data with any company outside of One & Only Dental for marketing purposes.

4.6 Opting out

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at nuthan_r_mall@yahoo.com.

4.7 Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly. For more information about the cookies we use, please see cookies notice.

4.8 Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at nuthan_r_mall@yahoo.com.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

5. Disclosures of your personal data

We may have to share your personal data with the parties set out below for the purposes set out in the glossary section, this includes:

  • Internal third parties;
  • External third parties; or
  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. International transfers

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.
  • Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.
  • Where we use providers based in the United States of America, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the United States of America. For further details, see European Commission: EU-US Privacy Shield.

Please contact us at nuthan_r_mall@yahoo.com if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

7. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data retention

8.2 How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances you can ask us to delete your data: see request erasure below for further information.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on Your legal rights below to find out more about these rights:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at nuthan_r_mall@yahoo.com.

9.2 No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

9.3 What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

9.4 Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

10. Glossary

10.2 Lawful basis

Legitimate interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us at nuthan_r_mall@yahoo.com.

Performance of contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

10.3 Third parties

Internal third parties

Other companies in the business acting as joint controllers or processors, who are based in the EU and provide IT and system administration services and leadership reporting.

External third parties

  • Service providers acting as processors based in the United Kingdom who provide IT and system administration services.
  • Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance and accounting services.
  • HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.

You have the right to:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

12. Cookies notice

This Cookies notice applies to our website dmxservers.com, all branded pages on third party platforms and applications accessed or used through such websites or third-party platforms (the “Sites”), which are operated by or on behalf of One & Only Dental (“we”, “us”, “our”).

BY USING OUR SITES, YOU ARE CONSENTING TO OUR USE OF COOKIES IN ACCORDANCE WITH THIS COOKIES NOTICE.

What is a cookie? A cookie is a small text file stored by your web browser on your computer or mobile device. Some cookies are essential for the Sites to work and help us provide you with relevant information. They also allow us to recognise your computer (but not specifically who is using it) when you access our Sites and to improve the usability and performance of our Sites.

What do we use cookies for? We use cookies to compile anonymous, aggregated statistics that allow us to understand how people use our sites and to help us improve their structure and content. We cannot identify you personally from this information.

Cookie Name/Title Purpose
Google Analytics (__utma,
__utmb, __utmc, __utmz)
Google set a number of cookies on pages which include a Google Map. These cookies measure the number and behaviour of Google Maps users.
Google Maps (SID, SAPISID, APISID, SSID, HSID, NID, PREF) These cookies are used to collect information about how visitors use our Sites. The information includes the time of the current visit, whether you have been to the Site before and what website referred you here. We use this information to estimate our audience size and usage pattern, so that we can improve our Sites by understanding how people use them.

Click here for further information from Google on Google Analytics and your privacy.

Turning off and deleting cookies. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. If you select this setting you may be unable to access certain parts of our sites. Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies when you access our sites. If you use different devices to view and access our sites (for example, your computer, smart phone, tablet etc.) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.
If you disable the cookies that we use this may impact your experience while on the sites.

Changes to this notice. We may revise this cookies notice from time to time. Any changes we may make to our cookies notice in the future will be posted on this page.

Contact us. Questions, comments and requests regarding this cookies notice are welcomed. Please contact us at nuthan_r_mall@yahoo.com

Get in touch

Excellent service with really amazing technology. Really received a positive service and i will be back. Dr Nuthan took great care of me, providing me with good advice on to how to look after my teeth.read more
Kish Kanani
Kish Kanani
16:43 08 Apr 25
I made a dental appointment for my son soon after the look down lifted. When it was a difficult time to be seen by the dentist's doctors, Dr. Nuthan. They saw my son, she was very gentle, patient (my son suffering with nidell fibya).An amazing dentist practice, one I'm under myself. We highly ecommend it, and we're very grateful for everything they support us in doing at a very difficult time and crisis, son was in agony for weeks.This is our opportunity to say Thank you again for all your support and care!read more
Elena Hardware
Elena Hardware
08:25 07 Apr 25
I completed my Invisalign treatment with One & Only Dental, which took about a year. After the treatment, I was advised to use retainers to prevent my teeth from shifting back over time even though I had been using night plates. I decided to go ahead with the retainers to ensure everything stays perfectly in place.I'm genuinely happy with the results, I now have a confident, happy smile, all thanks to One & Only Dental.Throughout the process, I did experience some bonding issues with the retainers on individual teeth. However, every time I reached out, I was seen by the dentist the same day or the very next day. The aftercare and support during and after my Invisalign treatment have been absolutely top-notch.If you're considering this kind of treatment, I highly recommend checking out One & Only Dental. Their service and care are truly excellent.Mr U Gunduzread more
Ugur Gunduz
Ugur Gunduz
11:48 02 Apr 25
Venu, has to be the best dentist I have ever been to, I am a very nervous patient, but I can definitely say, I have never experienced any pain, all the work I have had done on my teeth has been exceptional! Venu, not only carries out great work, but he cares about his patients too.Thank you!read more
Daniel Moffatt
Daniel Moffatt
12:49 01 Apr 25
I would highly recommend One & Only Dental to anyone in need of a reliable and skilled dental provider. My recent experience at the clinic was truly exceptional. Dr Nuthan took time to explain treatment plan with patience and clarity which helped alleviate any anxiety I had about visiting the dentist.read more
NATALIA POSTOLACHI
NATALIA POSTOLACHI
18:30 27 Mar 25
I just can say Nuthan is the best dentist in Uk , and she has a great professional team, where you feel very comfortable !Nuthan is our family’s dentist , and since we met her we just love to go to dentist, even more my kids adore to go to dentist visit. I highly recommend this dentist surgery, as it is truly the best and high quality service!read more
ion Crismar
ion Crismar
11:44 25 Mar 25
I made a dental check-up appointment for my son and was seen by Nuthan. She was very good and patient with him and showed pics of his teeth on a screen as she did the check-up. I was so impressed that I made an appointment for myself. I have had some pretty bad experiences and have to say I was pleasantly surprised with how Nuthan put me at ease. In the end, I had a check-up and hygiene appointment, I was so happy with the results so would highly recommend Nuthan. I will definitely go back for some of the other services.read more
Raylen
Raylen
20:54 21 Mar 25
Me and my wife wanted our teeth cleaned but our usual dentist was busy... We are so glad we tried One & Only because the service was amazing!! Definitely not going back to our old dentist, highly recommend!read more
Darren Cole
Darren Cole
10:36 20 Mar 25
Would recommend everyone very professional and amazing service always by Dr Nuthan
bishal parajuli
bishal parajuli
19:43 26 Feb 25
Best dental care i have ever experienced professional and friendly staff
shreejana thapa magar
shreejana thapa magar
19:40 26 Feb 25
As a result of mistakes and some very poor work at our normal orthodontist on Friday, our daughter was in absolute agony at the weekend. She had not eaten or had anything to drink the whole weekend as she was physically unable to, and we had really struggled to find any emergency orthodontists open. After much Googling, we managed to find One and Only Dental, who were a rarity in that they had availability on Sunday. We called them, and they were so helpful and accommodating in slotting us in. We saw Nuthan, who was so helpful, kind, knowledgeable, and explained everything every step of the way. The experience was so different to our current orthodontist, and we wish the NHS referred us to Nuthan in the first place! I would highly recommend One and Only Dental to anyone who requires a first-class dentist or orthodontist. They resolved and fixed all our daughter's problems and I am so glad we found them.read more
Michael Wright
Michael Wright
11:09 17 Feb 25
Excellent dentist. Great with nervous patients. Highly recommended.
Xena cobden
Xena cobden
21:40 07 Mar 24
After being recommended by friends about One & Only Dental, I made an appointment for a check up after being extremely disappointed by my old dentist. First impressions of One & Only Dental was lovely and very welcoming. My appointment was with Nuthan and her assistant James. I was made to feel very comfortable and at ease with both of them. The treatment I received was first class and one of which I have never received before from any dentist. My teeth have never looked so good! Nuthan is amazing and I would highly recommend her expertise to anyone. Thank you Nuthan and James!read more
Julie Halls
Julie Halls
18:28 07 Mar 24
The only dentist I will go to in the future Saw Venu last Friday who repaired a tooth beyond belief- he actually rebuilt it- then today attended for teeth cleaning and extraction of a wisdom tooth - I honestly did not feel anything- in fact didn’t know the tooth was out until he told me - Venu is so patient and explains everything thing to you very simply- and his nurse is great - cannot recommend this surgery enough - thank you - have already made my next tooth cleaning appointment-read more
Elizabeth SR
Elizabeth SR
18:49 22 Jan 24
Amazing, fantastic, kind and brilliant.Massive issues with dentists since a bad experience when I was 10. Went in today for an emergancy with what turned out to be a fractured root.I haven't slept in 2 days.Went to work after who sent me home and I'm soooo happy as I could sleep during the day.THANK YOU SO SO SO SO SO SO MUCH!!!read more
Paul Buckland
Paul Buckland
19:35 19 Jan 24
Extremely pleased with my implant and the procedure. Payment plan was given to me to spread the cost of my implant. Very Professional felt confident I was in very experienced hands. Staff are all so welcoming and personable I highly recommend them.read more
Deborah Thompson
Deborah Thompson
10:39 15 Jan 24
Had my son his first dentist check up. Absolutely loved it! Great doctor - absolutely amazing with toddlers (we are 2) welcoming receptionist, child was happy and just such a pleasant visit . First and very important for my little one! 5 starsI am coming back myself next week.Its absolutely impossible to find dentist these days and this one is very quick with appointments. Highly recommend it!read more
Olga M
Olga M
20:28 29 Nov 23
I had the pleasure of attending One and Only yesterday for treatment following a visit for toothache last week. Venu and his nurse were fantastic and very kind during the 40 minute procedure. I’d highly recommend One and Only, thank you Sueread more
sue newland
sue newland
06:48 09 Sep 23
I was so lucky to be seen by Dr Venu as an emergency on a Saturday afternoon for a broken tooth on the lower part of my jaw. When he heard that I was in pain, he saw me within the hour. He was so gentle and even put numbing gel on my gums before the injections which I then hardly felt. He was also very kind and patient with me throughout the procedure. Also, the healing after the extraction was remarkable. I would thoroughly recommend this dental practice and was so lucky to find them when I was in such discomfort.read more
Teresa Gibson
Teresa Gibson
20:06 06 Aug 23
Can’t praise this company high enough, excellence service and all so kind and helpful. It’s the only dentist that I have ever been to who put your needs before trying to make you have work you don’t needread more
Sharon Cunningham
Sharon Cunningham
23:25 20 Jul 23
Great dentist rung for a emergency and very polite and made me feel comfortable would definitely recommend absolutely lovely 😊 couldn't thank her enoughread more
Lilly mace
Lilly mace
16:37 28 Jun 23
I visited this dentist very apprehensively about a month ago in March 2023 with a nagging toothache, and I was told I needed wisdom tooth extraction, clean and two fillings. As you can imagine, this terrified me as I had a bad experience previously.On the day of tooth extraction, the procedure was completely painless, the same can be said for the fillings and deep scale and clean.I was an absolutely terrified patient before, now thanks to the lovely Mr Kilaru, my fear of dentists has disappeared.Cannot rate this dental practice any higher if I tried.read more
Jane Sinden
Jane Sinden
15:15 13 Apr 23
Fantastic dentist. Very friendly, don't overcharge and very thorough. I wouldn't go anywhere else
Sarah Haley
Sarah Haley
13:05 05 Aug 22
Nuthan is a fantastic dentist and I recommend the One & Only dental practice to anyone looking for the best service and treatment. She helped me to completely transform my smile in time for my wedding and was so patient with me every step of the way. From Invisalign, to teeth whitening and bonding, to general cleaning and check-ups she has been fantastic. Nuthan will always go the extra mile to ensure that you are happy and the practice itself is brilliant - everyone is extremely professional and friendly. Would highly recommend!read more
Laura Bailey
Laura Bailey
08:15 07 Mar 22
After my son had an accident today and damaged his two front teeth I rang late on a Friday afternoon and was told the practice was closed but they would speak to Nuthan and see if they would open up. I received a call within 5 minutes and was told to make our way to the surgery. Nuthan was nothing short of wonderful. She was calm, professional, friendly and clearly fabulous at her job. My sons teeth look perfect now. I would not have believed it was possible. What other dentist would do this for someone they had never met before. We will be back, worth every penny to get a service as great as this.read more
Jenny Spacagna
Jenny Spacagna
22:13 11 Feb 22
Having had so many awful dental experiences in the past, I was SO glad to find Nuthan. Not only is she amiable and hospitable, but she also uses state-of-the-art tech to show her patients what she does and recommends. Nuthan has also created a beautifully ambient reception which is great for calming nervous patients like me!read more
Peggy Moseley
Peggy Moseley
13:56 25 Jan 22
Nuthan is amazing. If you are nervous she is so calming, talks you through everything. Removed a wisdom tooth without my even knowing it was out yet. I still travel over 60 miles to see her. Would recommend to anyone.read more
Debbie Thornton
Debbie Thornton
13:19 12 Jan 22
It is fair to say I am not a fan of dentists in general as I have had some awful experiences. However from the very first phone call with One and Only I have felt safe and comfortable. I never once felt rushed or judged for my high levels of anxiety. If you are at all nervous of the dentist then I cannot recommend Venu enough. I was always made aware of what was happening and allowed to go at my own pace. I am thrilled with the results and so happy I used this service.read more
Katy Bradbury
Katy Bradbury
11:56 20 Sep 21
Nuthan is very professional. She was so lovely and patient with my little girl, talking the time to talk about good dental health and making her feel comfortable. My child loved visiting the dentist :). The new surgery is beautiful. We are very very happy with the level of service provided.read more
Dionisia Fernandez
Dionisia Fernandez
11:48 07 Mar 21
The best dental care I have ever experienced! Professional, courteous, and friendly staff made me feel like family… would highly recommend to anyone. I had my teeth whitened recently as a present and one and only dentist allowed me to listen to my own music and went above and beyond to make you feel comfortable. Definitely not scared of the dentist anymore! Abi and Jess xread more
Abs Miller
Abs Miller
07:42 10 Feb 21
My wife and I have been visiting Nuthan for many years and have followed her to her new modern dental practice.She is professional, caring and super friendly as well as being a brilliant dentist. My wife had two front crowns replaced and the new ones look fantastic!!!Nuthan and her husband offer a wonderful service at great prices. Her advice and understanding of people’s requirements is absolutely first class.If you’re looking for a 10/10 dental practice you’ve just found the best right here.read more
matt chan
matt chan
14:51 02 Feb 21
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